2005 Lexus ES 330

Dear Doctor: I own a 2005 Lexus ES 330 that I purchased pre-owned from a Lexus dealer in 2008. I noticed after I bought the car there is a creaking sound that appears to be coming somewhere behind the glove compartment when the car is moving. I brought the car several times to the dealer but the technicians always claimed they never heard the noise. My private mechanic acknowledged the noise and said that he would have to disassemble the airbag to locate the problem, requiring several labor hours and hundreds of dollars just to locate the problem. This seems like a very expensive matter. What do you suggest? William

Dear William: There is no history of your creaking sound. If the sound is deep in the dash, then it could take time to locate the source. Try a simple glove box removal, and have someone else drive the car while you try to pinpoint the source of the creaking. If the noise were plastic-related then it would be worse when cold and should disappear when hot by the sun softening the material. You can also try shimming any suspect areas with small pieces of plastic.

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